
TOOLS INDEX

What is the Tools Index?

COA Classroom Trainings

COA Webinars

Accreditation Preparation Tools

Process Tools

Self-Study and Pre-Commission Review Materials

Administration and Management (PA-AM)

Ethical Practice (ETH)

Financial Management (FIN)

Governance (GOV)

Human Resources (HR)

Network Administration (NET)

Performance and Quality Improvement (PQI)

Risk Prevention and Management (RPM)

Administrative and Service Environment (ASE)

Behavior Support and Management (BSM)

Clients Rights (CR)

Training and Supervision (TS)

Service Standards

Additional Standards-Related Resources and Tools

The following documents, in most cases, have applicability to multiple sections of the standards and therefore do not fit in any one section. Use them, as needed, to assist your organization in understanding and effectively implementing the standards.

TEMPLATE: Generic Narrative

This template should be utilized when an organizations has a service that is not being reviewed under a specific COA service section. Speak with your COA Coordinator prior to completing this template to determine its applicability to your organization. (created November 2007)

LIST: 8th Edition Administration and Management Standards

Includes a list and description of all of the 8th Edition Administration and Management standards. (created December 2006)

LIST: 8th Edition Service Delivery Administration Standards

Includes a list and description of all of the 8th Edition Service Delivery Administration standards. (created December 2006)

LIST: 8th Edition Service Definitions

Includes a list and description of all of the 8th Edition Service standards. (created December 2006)

MATRIX: Assessment

Provides criteria for assessment of service recipients. The elements of the matrix can be tailored according to the needs of specific individuals or service design. (created August 2009)

MATRIX: PA-Assessment

Provides criteria for assessment of service recipients. The elements of the matrix can be tailored according to the needs of specific individuals or service design. (created August 2009)

MATRIX: Public Agency

Used by the Peer Team when reviewing a State-administered system to determine which standards are to be reviewed locally and which are to be reviewed at headquarters level. (created December 2006)

TIP SHEET: Indian Child Welfare Act (ICWA)

Provides a summary of the changes made to the COA standards to support implementation of the Indian Child Welfare Act (ICWA). (created June 2008)

TIP SHEET: Mergers

Provides organizations that have recently undergone a merger/acquisition with information about standards related to organizational operations that should be reviewed prior to or at the time of this change. Applicable to ETH, FIN, GOV, HR, PQI, RPM, and ASE. (created December 2006)

TIP SHEET: Parent Companies

Parent companies choosing to become accredited with COA should review this tip sheet to learn more about how COA works with these organizations during the accreditation process. (created December 2006)

SELF-PACED TRAINING: Indian Child Welfare Act (ICWA)

Self-paced training is 11:41 minutes in length. (created August 2008)


	Looking for a specific tool or document? The Tools Index is an accessible and easy-to-use directory of all tools, documents, tip sheets, and other resources for accreditation.