
TOOLS INDEX

What is the Tools Index?

COA Classroom Trainings

COA Webinars

Accreditation Preparation Tools

Process Tools

Self-Study and Pre-Commission Review Materials

Administration and Management (PA-AM)

Ethical Practice (ETH)

Financial Management (FIN)

Governance (GOV)

Human Resources (HR)

Network Administration (NET)

Performance and Quality Improvement (PQI)

Risk Prevention and Management (RPM)

Administrative and Service Environment (ASE)

Behavior Support and Management (BSM)

Clients Rights (CR)

Training and Supervision (TS)

Service Standards

Additional Standards-Related Resources and Tools

Clients Rights (CR)

TIP SHEET: Standards Clarification: Developmental Disabilities Updates

Private and Public

Clarifies the applicability of CR 4 (PA-CR 4) and TS 5 (PA-TS 5) to programs serving persons with developmental disabilities. (created April 2011).

Primary: CR 4, PA-CR 4, TS 5, PA-TS 5

SELF- PACED TRAINING: Clients Rights (CR)

Self-paced training is 5:18 minutes in length. (created September 2006)

TEMPLATE: Grievance Procedure Tool

This Policy and Procedure Tool is intended to assist organizations in identifying issues and concerns to explore during the process of developing their Grievance procedures. Additional Policy and Procedure Tools are available at no cost to all accredited and in-process organizations through their My COA account. (created December 2008)


	Looking for a specific tool or document? The Tools Index is an accessible and easy-to-use directory of all tools, documents, tip sheets, and other resources for accreditation.