Direct support personnel
are trained and able to provide services, supports, and other forms of direct assistance.
Direct support personnel have a high school degree or equivalent and are trained and competent in:
- establishing rapport with individuals served;
- interaction and communication techniques;
- implementation of person-centered service plans;
- implementing the principles of self-determination and inclusion;
- use of assistive technology;
- teaching ADLs; and
- recognizing and addressing abuse, neglect, and exploitation.
Direct support personnel or service coordinators receive training or demonstrate competency in:
- advocating on behalf of individuals served;
- coordinating services within a team;
- knowledge of community programs and how to access services;
- building bridges between the individual and the community; and
- knowledge of public assistance programs, eligibility requirements, and benefits.
Training can include, as appropriate to the service and needs of individuals served:
- management of behavior, including risk of harm to self or others;
- positive behavioral supports;
- assisted dining techniques and good nutrition;
- lifting and transfer techniques;
- safe transportation techniques;
- health related supports; and
- medication administration.
Direct support personnel receive training in CPR, basic first aid, and universal precautions.
Caseload size and case assignments are sufficiently small to permit direct support personnel to respond flexibly to the differing needs of persons served and their families,and are are assessed and adjusted according to:
- the work and time required to accomplish assigned tasks and job responsibilities;
- the qualifications, competencies, and experience of the worker, including the level of supervision needed; and
- service volume, accounting for assessed level of needs of new and current clients and referrals.
Children, youth, and adults who participate in Services
for Individuals with Developmental Disabilities achieve full integration and inclusion in the mainstream, make choices, exert control over their lives, and fully participate in, and contribute to, their communities.