MANAGEMENT

See ADMINISTRATION
 
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  PRACTICE

Established actions or ways of proceeding in the regular performance of organizational duties. Policies and procedures often guide practice.
 
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  PROCEDURES

Written instructions that outline the steps for performing a task(s) or operationalizing an administrative or service delivery process. A procedure can be written as a step-by-step set of instructions or as a narrative description of a process. A procedure tells someone how to do something not just what to do.

Unlike policies, procedures do not need to be approved or reviewed by the governing body, and need not be associated with a specific policy. For example, whereas a broad anti-discrimination policy requires grievance or other procedures in order to be operationalized within an organization, assessment procedures do not require a governing body approved assessment policy.

Note: Procedures are sometimes referred to as administrative policies.

 
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  PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards
 
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  AGENCY HEAD

See CHIEF EXECUTIVE OFFICER
 
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  SENIOR MANAGEMENT

Employees who assume administrative oversight for the organization's programs. Senior management positions may include vice presidents, chief operating officers, assistant commissioners, directors, or other positions that involve management of program administration. The term does not include supervisors of direct service workers.
 
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  RISK MANAGEMENT

A systematic process of evaluating and reducing potential risks that may befall personnel, clients, an organization, or a facility. Risk management activities are directed toward reducing an organization's legal and financial exposure, especially to lawsuits.
 
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  PLANNING

The process of specifying objectives, evaluating the means for their achievement, and exercising deliberate decision making about appropriate courses of action.
 
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.
 
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  AUDIT

See FINANCIAL AUDIT
 
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  SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  JOB DESCRIPTION

Explicit obligations and specific tasks required of personnel as a condition of employment. Such descriptions are in writing and may include educational, experiential, and skill requirements associated with the job.
 
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Financial Management
 
Private Org Public Agency  
Administration and Management Narrative (PA-FIN):
 

The Administration and Management Narrative should provide an overview of key practices that contribute to the performance and productivity of your agency. The Narrative supports, but should not duplicate, evidence provided elsewhere in your self-study.

The Public Agency Financial Management Administration and Management Narrative should provide the Peer Review Team with a clear, concise description of how your financial management practices help to shape, advance and sustain your agency’s mission and strategic goals.

Purpose Standard: Financial Management (PA-FIN)

Agency viability and positive financial outcomes are achieved through diligent application of sound financial management practices that accord with applicable legal and regulatory requirements.

Provide responses to the following questions that address your agency’s achievement of the Financial Management Purpose Standard. Highlight applicable obstacles and innovations, if any, in each of your responses.

1. Describe the overall health of your agency's finances.

  1. Include a description of significant factors that may have impacted your agency's finances, e.g., enhanced or reduced program-specific funding streams, recent hiring or spending freezes, new opportunities for federal claiming, etc.
  2. If another governmental entity is fully or partially responsible for managing your finances, what responsibilities does your agency have? If the standards cannot be applied directly to your agency because another department or office has legal or statutory responsibility for overseeing its financial affairs, explain exactly how financial management and oversight occurs, and how the standards are being met.

(e.g., State budget cuts have forced the agency to impose a cap on contract dollars for family preservation services.)

2. Describe 2-3 actions that senior management has taken to enhance your agency's financial viability.

(e.g., In response to recent recommendations of the state auditor, the agency's Director approved a plan to strengthen the agency's system of internal control.)

3. How does your agency's management assure that its financial management systems are in accordance with the requirements of its fiscal authority?

4. How does your agency remain abreast of changing legal and regulatory requirements in relation to financial management practices?

5. Provide any additional information that would increase the Peer Team’s understanding of how the agency’s financial practices contribute to the achievement of its mission.

Attachments:

  1. All COA-approved NA Requests.
  2. A list of all NAs applicable to your agency provided within the standards.

Note:

Agencies being accredited for the first time: Please provide information for the last two years.

Agencies being reaccredited: Please provide information for the period since the last accreditation review.

    Self-Study Documents On-Site Documents On-Site Activities
PA-FIN 1
Internal Control Environment*
  • Internal financial control procedures
  • Table of organization (financial management personnel only)
 
 
  • Interview:
  1. Fiscal authority
  2. Agency head/Senior management
  3. CFO or equivalent
  4. Financial personnel
 
 
PA-FIN 2
Financial Risk Assessment*
 
  • Fiscal authority/senior management meeting minutes
  • Long-term or strategic plan
  • Annual risk management review
 
  • Interview:
  1. Fiscal authority
  2. Senior management
  3. CFO or equivalent
 
 
PA-FIN 3
Financial Planning*
 
  • Financial information
  • Relevant financial data
  • Cost analysis reports
  • Documents and reports that demonstrate budget planning (PA-FIN 3.02)
 
  • Interview:
  1. Fiscal authority
  2. Agency head
  3. Senior management
  4. CFO or equivalent
 
 
PA-FIN 4
Financial Management
  • List of programs that draw down federal money and internal audit procedures for ensuring compliance

For Networks:

  • Procedures for verifying accuracy of services billed
  • Procedures for informing providers of a possible delay in payment
  • Procedures regarding provider appeal of payment denials
 
  • Financial statements/records
  • Job descriptions and resumes (PA-FIN 4.04 and 4.05)
  • Table of organization (financial management only) (PA-FIN 4.04 and 4.05)
  • Internal financial control/accounting procedures
  • Procedures for managing monies for persons served
  • Purchase and competitive bidding procedures (PA-FIN 4.03)
  • Contracting procedures
  • Procedures re: denials of coverage or payment
 
  • Interview:
  1. Fiscal authority
  2. CFO or equivalent
  3. Financial personnel
  4. Senior management/legal personnel
  5. Payroll staff
  6. Purchasing staff
  • Observe reporting and accounting system
 
 
PA-FIN 5
Payroll
 
  • Payroll records
  • Payroll procedures
 
  • Interview:
  1. CFO or equivalent
  2. Payroll personnel
 
 
   
 
Fundamental Practice Standards:
  Essential Life and Safety Health and Welfare Client Rights