SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  EMPOWERMENT

The process of helping individuals, families, groups, or communities to increase their personal, interpersonal, political, social, and/or economic strength or position and to develop influence that may impact their circumstances.
 
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  AFTERCARE

Additional services provided beyond the period of primary care that offer continuity and supportive follow-up.
 
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  QUALITY

In this context, the extent to which contemporary and generally recognized standards for professional practice are met and exceeded, and desirable service outcomes achieved.
 
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  PLANNING

The process of specifying objectives, evaluating the means for their achievement, and exercising deliberate decision making about appropriate courses of action.
 
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  CASE CLOSING

A voluntary or involuntary process which occurs when an organization no longer assumes responsibility for providing services to a particular individual, group, or family. Also known as "termination" or "discharge."
 
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  COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.
 
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Domestic Violence Services
 
Private Org Public Agency  

PA-DV 16: Aftercare and Follow-Up

 
Survivors and providers develop aftercare plans that identify resources to help survivors live safely and improve their quality of life, and follow-up occurs when possible and appropriate.
Interpretation: While the decision to develop an aftercare plan should be made by the survivor, unless aftercare is mandated, the agency is expected to be strongly proactive with respect to aftercare planning.

PA-DV 16.01

 
An aftercare plan is developed sufficiently in advance of case closing to ensure an orderly transition.

PA-DV 16.02

 

The survivor and provider work together to create an aftercare plan that:

  1. addresses the survivor’s short-term and long-term needs, preferences, and goals;
  2. facilitates the initiation or continuation of all needed community supports and services; and
  3. helps identify sources of informal and social support.

PA-DV 16.03

 
To increase the likelihood that needed supports and services will be accessed after case closing, the agency helps survivors explore suitable resources and contact service providers, when appropriate and with survivors’ permission.

PA-DV 16.04

 
The agency follows up on the aftercare plan, as appropriate, when possible, and with the permission of the survivor.
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PURPOSE: Individuals who receive Domestic Violence Services gain a sense of empowerment, improve their well-being, and increase their ability to live safely and independently.
 
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