PA-VM 3: Screening and Assessment of Service Recipients
The agency screens
and assesses applicants promptly and responsively to identify needs and interests and direct individuals to appropriate services.
Individuals are screened and informed about how well their request matches the agency's services.
NA Another provider is responsible for screening.
Prompt, responsive screening practices:
- ensure equitable treatment;
- support timely initiation of services; and
- provide for placement on a waiting list, if desired.
NA Another agency is responsible for screening.
Individuals who cannot be served, or cannot be served promptly, are referred or connected
to appropriate resources.
NA The agency: (1) accepts all clients
, or (2) only receives clients by referral, and is required by contract
to accept all referrals
The information gathered for assessments is limited to material pertinent for meeting service requests and objectives
Note: Refer to the Assessment Matrix
for assessment criteria. The elements of the matrix can be tailored according to the needs of specific individuals or service design.