SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  LEADERSHIP

A nonprofit organization's leadership consists of its governing body, chief executive officer, and may also include its senior management. In a public agency the term refers to the agency head and administration team. The term "leadership" is not generally applied to for-profit organizations. With respect to COA standards, in for-profit organizations the term leadership applies to the owner and board of directors if one exists.
 
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  COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.
 
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.
 
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  RESEARCH

For purposes of COA accreditation, all forms of internal or external research involving persons served except internal program evaluation and outcomes research, or educational projects performed by students and interns that are part of their professional training.
 
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  EVALUATION

The review and assessment of organizational operations, programs and services.
 
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  PROGRAM PERSONNEL

All direct service and administrators or supervisors of direct services that are involved in the operation of the organization's social service programs. "Program personnel" does not include MIS, accounting, facilities, clerical, or other staff that are not involved in the provision or oversight of direct services.
 
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Social Development and Enrichment Services for Children and Youth
 
Private Org Public Agency  

PA-SDE 6: Building Healthy Relationships

 
Children and youth have opportunities to develop positive, supportive relationships with adults and peers.

PA-SDE 6.01

 
Program activities provide opportunities for children and youth to develop supportive relationships with caring adults.
Research Note: Some research suggests that the relationships youth develop with adults may be critical for maintaining their participation in a program. One study found that young people were more likely to continue to participate if they formed relationships with supportive adults early on in the program. The importance of developing these positive relationships is underscored by evaluations suggesting that higher participation levels are associated with more positive outcomes, as referenced in the Research Note to PA-SDE.

PA-SDE 6.02

 
Program activities provide opportunities for children and youth to interact with peers in a positive, respectful, and cooperative manner.
Interpretation: Program personnel should also strive to decrease the occurrence of bullying and other unsafe or negative peer interactions.
Research Note: Some research suggests that providing opportunities for friends to get together may foster program participation.
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PURPOSE: Children and youth who participate in Social Development and Enrichment Services gain the personal and social abilities and attitudes needed to form positive identities, build skills, navigate challenging situations, avoid negative behaviors, assume leadership roles, embrace diversity, and establish healthy connections with others in the community.
 
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