SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  CASE CLOSING

A voluntary or involuntary process which occurs when an organization no longer assumes responsibility for providing services to a particular individual, group, or family. Also known as "termination" or "discharge."
 
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  TERMINATION

See CASE CLOSING
 
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  CUSTODY

The care, control, and maintenance of a child. The court legally can award custody to an agency in abuse and neglect cases or to parents in divorce, separation, or adoption proceedings. Child welfare departments retain legal custody and control of major decisions for a child in foster care; foster parents do not have legal custody of the children for which they provide care.
 
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  COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.
 
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  VOLUNTEER

An individual who performs services for an organization for civic, charitable, or humanitarian reasons, without promise, expectation, or receipt of compensation for services rendered. Such service must be offered freely and without pressure or coercion, direct or implied, from an employer. If the individual is otherwise employed by the same employer for which s/he volunteers, the individual cannot volunteer to perform the same type of services that s/he is paid to perform as an employee.
 
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  CLIENT

See service recipient.
 
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  PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards
 
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  PARENTS

Parents can include: birth, foster, kinship, and adoptive parents. Please see service standards for more specific information about use of this term.
 
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  TRAINING

Instruction so as to make fit, qualified, or proficient in a skill or body of knowledge.
 
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  EVALUATION

The review and assessment of organizational operations, programs and services.
 
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  MANAGEMENT

See ADMINISTRATION
 
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  PRACTICE

Established actions or ways of proceeding in the regular performance of organizational duties. Policies and procedures often guide practice.
 
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  RESEARCH

For purposes of COA accreditation, all forms of internal or external research involving persons served except internal program evaluation and outcomes research, or educational projects performed by students and interns that are part of their professional training.
 
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.
 
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  FAMILY

Two or more people who consider themselves family and who assume obligations, functions, and responsibilities generally essential to healthy family life. Child care and child socialization, income support, long-term care, and other caregiving are among the functions of family life. The definition of "family" will rest with an individual's indication of who plays a family member role, including current or former foster family, adoptive family, extended family members, fictive kin, or significant others. Organizations that believe family is the central constellation in a child's life, and that family attachments are of primary importance for human development, will strive to work with professional staff to develop a common understanding of "family."
 
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  CAREGIVER

The provider of physical, emotional, and social needs to another person, often dependent and unable to provide for his or her own needs. Caregiver is the generic term used for the direct service providers in Community Care and Support Services (CCS).
 
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  AFTERCARE

Additional services provided beyond the period of primary care that offer continuity and supportive follow-up.
 
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  ELIGIBILITY

The degree to which an individual, family, group, or community meets the specific criteria and qualifications required to receive goods, benefits, or services.
 
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  LIFE BOOK

A pictorial and written representation of the child's life designed to help the child make sense of his unique background and history. The life book includes, but is not limited to, birthparents, other relatives, birthplace and date and can be put together by the social workers and foster/adoptive parents working with the child.
 
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  SERVICE RECIPIENT

The individuals, groups, organizations, or communities that use, receive, or benefit from programs and services. Service recipients can include consumers, patients, family members, legal guardians, advocates, public/private organizations, employers, and purchasers. All are regarded as significant stakeholders served in a variety of agencies and practice settings.
 
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Youth Independent Living Services
 
Private Org Public Agency  

PA-YIL 9: Transition from the Service System

 
Youth are prepared for young adulthood with positive experiences and skills to move successfully to living and managing on their own.

PA-YIL 9.01

 
The agency provides individuals transitioning to independence with six months minimum advance notice of the cessation of any health, financial, educational or other benefits that will occur at transition or case closing.

PA-YIL 9.02

 

The agency prepares youth for a successful transition by providing youth and collaborating providers:

  1. transfer or termination of custody information, as applicable;
  2. information about rights and services to which the person may have access as a result of a disability;
  3. information on availability of affordable community-based healthcare and counseling;
  4. court and welfare systems information;
  5. child care services information; and
  6. support through community volunteers or individuals who have made a successful transition, as appropriate.
Interpretation: The agency provides client information in accordance with applicable legal requirements for obtaining consent to provide client information. Under the Individuals with Disabilities Act (IDEA), 20 U.S.C. § 1401 (30), the IEP team (school personnel and child’s parents) for a child 14 and older can determine what transition services are needed to prepare for the future and adulthood. Services can exceed education and training to include independent living, community participation and integrated services.

PA-YIL 9.03

 
During the transition process, and prior to case closing, the agency explores a range of living situations with individuals and engages them in an evaluation of the risks and benefits of various housing options.
Interpretation: Housing options may include a full range from supported living to a fully independent living environments.

PA-YIL 9.04

 
The agency ensures that an adequate living arrangement is in place for every person transitioning to independence and, when possible, provides supervised household management practice.
Research Note: Research indicates that many youth separated from their homes experience high levels of housing instability and are at increased risk for homelessness. Accordingly, some experts emphasize the importance of providing concrete assistance to help youth secure appropriate housing and recommend that independent living programs subsidize rental costs or develop transitional housing programs.

PA-YIL 9.05

 

For every person transitioning to independence, the agency ensures that basic resources are in place, including:

  1. a source of income;
  2. affordable health care;
  3. access to at least one committed, caring adult; and
  4. access to positive peer support.
Research Note: A landmark longitudinal study following development of children from infancy to adulthood found that youth who made a successful transition to adulthood tended to seek out and rely for support on a caring individual, who could be a family or community member, or substitute caregiver. Youth participating in a long term aftercare service and study report that having a consistent, caring counselor contributes to having positive aspirations and meeting personal goals.

PA-YIL 9.06

 

The agency assists individuals in obtaining or compiling documents necessary to function as an independent adult, including:

  1. an identification card;
  2. a social security or social insurance number;
  3. a resume, when work experience can be described;
  4. a driver’s license, when the ability to drive is a goal;
  5. medical records and documentation, including a Medicaid card or other health eligibility documentation;
  6. an original copy of the youth’s birth certificate;
  7. religious documents and information;
  8. documentation of immigration, citizenship, or naturalization, when applicable;
  9. death certificates when parents are deceased;
  10. a life book or a compilation of personal history and photographs, as appropriate;
  11. a list of known relatives, with relationships, addresses, telephone numbers, and permissions for contacting involved parties;
  12. previous placement information; and
  13. educational records, such as high school diploma or general equivalency diploma, and a list of schools attended, when age-appropriate.

PA-YIL 9.07

 

As a continuing resource for information, crisis management, referral, and support, the agency provides each person with:

  1. a transition plan summary, including the individual’s options;
  2. a list of emergency contacts, and
  3. the organization’s contact information.

PA-YIL 9.08

 
Guidelines for a planned, orderly case closing process are clear, include expectations for service recipient involvement, assign staff responsibility, and ensure notification of any collaborating service providers, including the courts, as appropriate.
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PURPOSE: Young adults who receive Independent Living Services obtain safe and stable housing, develop life skills and competencies including work readiness, achieve educational and financial growth goals, and establish healthy, supportive adult and peer relationships.
 
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