IMMIGRANT

An individual not born in the United States, Puerto Rico, or an outlying US territory, who migrates from his/her country of nationality or any country in which they last habitually resided and chooses to seek a better economic, social or religious life abroad. Immigrants, and children of immigrants, can be citizens, Legal Permanent Residents "a step toward naturalization as a US citizen" or non-citizens, either legal or undocumented without legal status.
 
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  REFUGEE

Those who flee their home country because of persecution or a well-founded fear of persecution due to race, religion, nationality, membership in a particular social group, or political opinion and are unable or unwilling to return to, or avail themselves of, their home country.
 
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  FAMILY

Two or more people who consider themselves family and who assume obligations, functions, and responsibilities generally essential to healthy family life. Child care and child socialization, income support, long-term care, and other caregiving are among the functions of family life. The definition of "family" will rest with an individual's indication of who plays a family member role, including current or former foster family, adoptive family, extended family members, fictive kin, or significant others. Organizations that believe family is the central constellation in a child's life, and that family attachments are of primary importance for human development, will strive to work with professional staff to develop a common understanding of "family."
 
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  SERVICE RECIPIENT

The individuals, groups, organizations, or communities that use, receive, or benefit from programs and services. Service recipients can include consumers, patients, family members, legal guardians, advocates, public/private organizations, employers, and purchasers. All are regarded as significant stakeholders served in a variety of agencies and practice settings.
 
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  ASSESSMENT

An evaluation, which utilizes professional expertise and skills in the collection and analysis of data to understand and describe the nature of service needs of an individual, family, or group. Assessment, as in needs assessment, is also used to determine priorities of program planning and service development for the organization as a whole. See also DIAGNOSIS.
 
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  SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  CRITERIA

Systematically developed, objective, and quantifiable statements used to assess the appropriateness of specific decisions, services, and outcomes.
 
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  RESEARCH

For purposes of COA accreditation, all forms of internal or external research involving persons served except internal program evaluation and outcomes research, or educational projects performed by students and interns that are part of their professional training.
 
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  TEMPERAMENT

A person's disposition or nature. The intensity and range of a person's emotions are influenced by temperament. A person's temperament will define his or her activity level, regularity of bodily functions, and response to new situations or things. Temperament is also linked to a person's adaptability, quality of mood, attention span, and persistence. Individual differences in temperament are present from birth. Temperaments are thought to be hereditary, and they remain relatively consistent over time. However, individual experiences and development can effect temperament.
 
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  COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.
 
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  PRACTICE

Established actions or ways of proceeding in the regular performance of organizational duties. Policies and procedures often guide practice.
 
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  SERVICE PHILOSOPHY

The theoretical framework that describes and explains an organization's approach to service.
 
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  PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards
 
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.
 
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  QUALITY

In this context, the extent to which contemporary and generally recognized standards for professional practice are met and exceeded, and desirable service outcomes achieved.
 
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  OBJECTIVE

A sub-goal stated in operational terms, i.e., a statement that makes clear what expected results are to be measured or assessed.
 
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  CULTURE

The customs, habits, values, skills, technology, beliefs, and religious, social, and political behaviors of a group of people in a specific period of time.
 
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  CASE

A general term used to designate clients (including individuals, families, and groups) served by an organization for purposes of monitoring the provision of services. A foster care case is generally based on the placement of an individual child, although casework for the child may include services to the child's family. A child protective services case is based on an entire family household if a family assessment model is used; otherwise a case is defined as a child.
 
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  TRAINING

Instruction so as to make fit, qualified, or proficient in a skill or body of knowledge.
 
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  SPECIAL NEEDS

A designation used in reference to conditions or characteristics of a person that reflect a need for special care, services, or treatment. When the term is used in the context of adoption services, special needs refers to conditions that make a child harder to place for adoption. This includes children who are members of sibling groups, older children, children with disabilities, children of certain racial /ethnic backgrounds, etc. When the term is used in the context of foster care it refers to the need for a higher degree of specialized case services and attention due to mental and physical disabilities. When the term is used in the context of out-of-school time services, a child or youth may have special physical, behavioral, medical, emotional, or cognitive needs that should be addressed or accommodated. The term is also used in other contexts. See also DEVELOPMENTAL DISABILITIES.
 
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Immigrant and Refugee Resettlement: Resettlement Practice with Separated and Unaccompanied Children; Transition Services; Immigration, Citizenship and Naturalization Legal Assistance Services
 
Private Org Public Agency  

PA-IRR 3: Assessment

 
Service recipients participate in an individualized, strengths-based, family focused, culturally responsive assessment.
Interpretation: Individuals that present with trauma symptoms may be referred to a qualified cooperating service provider for assessment.
Note: Refer to the Assessment Matrix for additional assessment criteria. The elements of the matrix can be tailored according to the needs of specific individuals or service design.
Research Note: A review of consistent themes from a decade of research in the psychological well being of children and adolescent refugee and asylum seekers confirms the importance of trauma assessment to determine the effects of pre-migration exposure to trauma, particularly for those with extended trauma experience, unaccompanied or separated children and youth, and those whose status is uncertain. Factors identified repeatedly as mediating psychological health important to assess, include: family cohesion, family support, and parent psychological health; individual factors, include: adaptability, temperament and self-esteem; and peer and community support.
NA The agency provides only legal services.

PA-IRR 3.01

 
Assessments are conducted in a culturally responsive manner to identify reasons for dislocation and relocation, critical experiences in transit, and resources that can increase service participation and support the achievement of agreed upon goals.
Interpretation: Culturally responsive assessments can include attention to geographic location, language of choice, and the person’s religious, racial, ethnic and cultural background. Other important factors that contribute to a responsive assessment include attention to age, sexual orientation, and developmental level.
Research Note: Owing to the complexity and dynamic nature of resettlement issues that challenge immigrant and refugee families, children, and service providers, some practice professionals suggest a broad, historical framework for gathering understanding of the person’s multi-stage migration experience. Such an approach holds implications for assessment, service philosophy, and personnel.
Research Note: A description of interview content obtained with Unaccompanied Refugee Minor program staff and children receiving services indicates that assessment of trafficked individuals is often a gradual process, and that the person’s narrative of events needs to unfold as comfort and trust permit. Discrepancies in accounts given over time and to various individuals are found to occur in practice and should be noted without placing undue pressure on an individual to account for such differences, since individuals can demonstrate increased comfort over time with providing a coherent history. Safety and the need for a safety plan are another critical aspect of assessment for trafficked individuals.
Research Note: A growing body of professional literature and research on immigrant health care and health care needs, access, and treatment adherence indicate that services may be underutilized due to factors that could be identified through a skillful assessment.
Research Note: A survey of nine widely dispersed large metropolitan refugee health programs found that health assessment components varied, as did health care offerings. The study found refugees' assessments were not coordinated with required pre-migration health assessment results, and refugees were screened routinely for infectious diseases, but not chronic conditions. The study raised questions about sufficiency of resources, quality of assessments, and interventions that follow.

PA-IRR 3.02

 
The information gathered for assessments is comprehensive, directed at identified concerns and limited to material pertinent for providing requested services and meeting service objectives.

PA-IRR 3.03

 

The assessment takes into account factors associated with positive adjustment and long term economic status of immigrants and refugees, including:

  1. a helpful reception;
  2. economic aspirations relative to length of residence;
  3. preparation to adapt to the destination culture; and
  4. family background, expectations, and resources.
Research Note: Results of a rigorous study using aggregate level census data, which found that economic status of childhood refugee arrivals differs by refugee group, argues for examining how refugee program participation or non-participation in childhood affects adjustment and later economic outcome. This study promotes analysis and understanding of individual and family factors that contribute to successful adaptation and compliments research on factors that predispose refugee children to assimilate into high academic achieving U.S.-born peer groups.
Research Note: A mixed methods study drawing upon survey data and ethnographic case studies of five groups of children of immigrants builds on the theory that interpersonal networks and knowledge and resources passed along from people with similar experience will aid assimilation. What it means and takes to become an American, beginning with either a hostile or helpful reception continuing through receipt of support, would be of significance for an assessment of need and orientation to seeking help.

PA-IRR 3.04

 
The assessment identifies transferable workforce skills, aptitudes, and competencies that will aid adaptation.

PA-IRR 3.05

 
Personnel who conduct assessments are qualified by training, skill, and experience, and are able to recognize individuals and families with special needs.

PA-IRR 3.06

 
Assessments are completed within timeframes established by the agency, and updated as necessary.
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PURPOSE: Immigrants and refugees acquire the cross-cultural information, skills, and social support network needed to gain stability, make a positive personal and social adjustment, maintain family connections and well-being, and achieve educational, economic and civic participation goals.
 
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