
	SERVICE One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.


	COMMUNITY A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.


	PROGRAM A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.


	SERVICE PHILOSOPHY The theoretical framework that describes and explains an organization's approach to service.

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	Workforce Development and Support Services; and Financial Asset-Building Services

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PA-WDS 3: Service Philosophy

The program is guided by a service philosophy that:

sets forth a logical approach for how program activities will meet the needs of employers, job seekers, and local economic development initiatives; and
guides the development and implementation of program activities and services based on the best available evidence of service effectiveness.

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	PURPOSE: Job seekers who receive workforce development, support, and financial asset building services achieve increased economic self-sufficiency through the attainment and retention of jobs in the community and the promotion of asset accumulation.

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