SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.
 
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  FAMILY

Two or more people who consider themselves family and who assume obligations, functions, and responsibilities generally essential to healthy family life. Child care and child socialization, income support, long-term care, and other caregiving are among the functions of family life. The definition of "family" will rest with an individual's indication of who plays a family member role, including current or former foster family, adoptive family, extended family members, fictive kin, or significant others. Organizations that believe family is the central constellation in a child's life, and that family attachments are of primary importance for human development, will strive to work with professional staff to develop a common understanding of "family."
 
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  PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards
 
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  ADVOCACY

An act performed with or on behalf of others through direct intervention, empowerment, or representation. Case advocacy refers to actions taken in relation to a particular individual consumer. Cause, social, or systems advocacy refers to actions taken in relation to a common issue affecting a group of persons.
 
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  APPROPRIATENESS

The degree to which a particular service, placement, treatment, intervention, or activity is: best suited to an individual's needs; not excessive, unduly intrusive, or restrictive; anticipated to be effective in achieving the desired and specified outcomes; and adequate or sufficient in quantity to address the problem.
 
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  QUALITY

In this context, the extent to which contemporary and generally recognized standards for professional practice are met and exceeded, and desirable service outcomes achieved.
 
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.
 
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Residential Treatment Services
 
Private Org Public Agency  

PA-RTX 14: Residential Facilities

 
Residential facilities contribute to a healthy, non-institutional, therapeutic environment.

PA-RTX 14.01

 

Living quarters consist of separate cottages or units in a residential building, and include:

  1. a common room, dining area, and space for indoor recreation;
  2. private areas where residents can meet with family and friends;
  3. facilities for bathing, toileting, and personal hygiene; and
  4. ready access to a telephone for use by residents and personnel.

PA-RTX 14.02

 

Personal accommodations for residents include:

  1. single rooms, rooms for groups of two to four residents, and/or accommodations for larger groups, if appropriate for therapeutic reasons;
  2. adequately and attractively furnished rooms with a separate bed for each resident, including a clean, comfortable, covered mattress, pillow, sufficient linens, and blankets; and
  3. a safe place such as a locker to keep personal belongings and valuables.
Interpretation: Bedroom space should, at a minimum, meet state requirements and accommodate the basic furnishings the standard mentions. National advocacy standards suggest that single rooms have at least 100 square feet of floor space and rooms housing more than one individual have at least 80 square feet per person. Group assignments and room accommodations may be adjusted as appropriate to the service provided, therapeutic considerations, level of risk, or developmental appropriateness.

PA-RTX 14.03

 

Residents participate actively in:

  1. decorating and personalizing their sleeping area; and
  2. contributing to decisions about how to make living areas inviting, comfortable, and reflective of the residents’ interests and diversity.

PA-RTX 14.04

 

Facilities support quality therapeutic programs and settings and do not create obstacles to providing:

  1. choice among individual, small, and large group activities;
  2. activities that invite use of community resources;
  3. a variety of after school, evening, week-end, holiday, and school break programs for use by residents, guests, family, and community members;
  4. space for quiet reading, study hours, and help with school assignments;
  5. space for individual hobbies and group projects that may be large and constructed over time; and
  6. alternatives to watching television.

PA-RTX 14.05

 

Residential facilities provide:

  1. sufficient supplies and equipment to meet residents’ needs;
  2. adequate space for storage and maintenance needs;
  3. rooms for providing occasional on-site services as needed;
  4. at least one room suitably furnished for the use of on-duty personnel; and
  5. private sleeping accommodations for personnel who sleep at the facility.

PA-RTX 14.06

 
The agency has adequate facilities for administrative support functions, housekeeping, laundry, maintenance, and storage.
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PURPOSE: Residential Treatment Services are delivered according to an articulated philosophy that ties individual needs to specific interventions and education, and to achievement of stated goals, such as gains in measurable skills, increased productivity and pro-social behavior, improved functioning, and a stable living arrangement in the community.
 
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