SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.
 
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  OUTREACH

Contact initiated by a provider to identify persons in need of services, to provide information to them about services and benefits, and to encourage the use of appropriate services.
 
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Workforce Development and Support Services; and Financial Asset-Building Services
 
Private Org Public Agency  

PA-WDS 1: Access to Services

 
The agency minimizes barriers to the initiation of needed services by using a variety of culturally, geographically, and age appropriate outreach strategies.

PA-WDS 1.01

 
The agency uses an array of outreach strategies to inform local job seekers about the services it provides and how to access them.
Interpretation: Appropriate outreach can include posters, pamphlets, public service announcements, communication with those who come into contact with the target population, and outreach to other providers. WDS services target a diverse population of job seekers, requiring outreach strategies that include attention to geographic location, language of choice, age, sexual orientation, developmental level, and the person’s religious, racial, ethnic, and cultural background.

PA-WDS 1.02

 
The agency develops and maintains a working relationship with employers in the community identified as being in need of trained workers and able to offer opportunities for career advancement.
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PURPOSE: Job seekers who receive workforce development, support, and financial asset building services achieve increased economic self-sufficiency through the attainment and retention of jobs in the community and the promotion of asset accumulation.
 
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