PA-OTP 1: Access to Service
Individuals are promptly admitted for services
Services are provided in a welcoming environment that is conducive to rehabilitation, and operating hours are based on the needs of the service population
Pregnant women and individuals with urgent needs and emergency medical or psychiatric situations receive priority admission.
Individuals under 18 years of age are eligible for treatment only if they have experienced two documented, unsuccessful attempts at short-term detoxification
or drug-free treatment.
Service recipients have emergency access to staff 24 hours a day, seven days a week.
The agency does not serve individuals receiving services from other OTPs, except in extenuating circumstances, and the case record contains:
- results of a review to determine if the person is enrolled in another OTP; and
- justification of extenuating circumstances as determined by the medical director or physician, when they exist.