PA-CPS 4 - Screening
Child abuse and neglect reports are screened promptly.
The agency maintains a well-publicized, 24-hour access line to receive reports of suspected abuse and neglect.
Interpretation: The agency must keep the community informed about how to report suspected abuse and neglect, including in jurisdictions where police have the initial responsibility to respond to reports. When screening is conducted by another organization, the child protective service program provides appropriate follow-up. When multiple access numbers are used the agency provides a clear description of the appropriate means of reporting.
Reporters of abuse and neglect are informed about:
Interpretation: The agency should clarify if the reporter can have any possible ongoing role in the screening or investigation process.
The agency identifies Indian children during screening and collaborates with the tribe or Indian organization to:
Interpretation: If the tribe is unknown, the agency should document efforts to identify the tribe and notify the regional office of the Bureau of Indian Affairs.
Interpretation: The agency should have established procedures for identifying Indian children that do not depend on the child’s physical appearance.
Interpretation: Notification procedures must meet the requirements specified in the Indian Child Welfare Act and the Indian Child Protection and Family Violence Prevention Act.
Note: Evidence of tribal participation should be documented in the case record.
Interpretation: Decision-making criteria should specify critical indicators or risk factors and the appropriate level of response. The agency should define factors that are inappropriate for use in decision-making and monitor decisions through supervision or performance and quality improvement efforts.
Cases are assigned for investigation, referred, or screened out, within 24 hours.
Interpretation: The agency should ensure it has appropriate staffing or an alternative provider to meet these timeframes.