SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  INTERDISCIPLINARY TEAM

A group of persons from different professions, disciplines, service areas, organizations, and/or personnel levels who collaborate to make decisions about and provide a range of services for the same consumer or consumer group. The service delivered would not be possible or as efficient if one organization or one professional alone provided the services.
 
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  CLINICAL

The study, assessment, and diagnosis of the client situation followed by direct treatment to help the client achieve prescribed goals.
 
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  PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards
 
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.
 
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  SOCIAL SERVICES

Activities that enable individuals, families, and groups to cope with social and psychological problems interfering with their functioning.
 
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  CLINICAL PERSONNEL

Qualified and trained professionals who provide the treatment services of an organization. Clinical personnel who assume case responsibilities must meet the applicable regulatory requirements and the minimum standards set by their respective professional organizations. Clinical personnel generally include clinical social workers (MSW or DSW/PhD in social work), clinical or counseling psychologists (PhD or PsyD), psychiatric nurses (MSN), certified marriage or family therapists, certified pastoral counselors, and board eligible or certified psychiatrists. Where additional disciplines or degrees are acceptable, it is stated in the standard for each service section. "Clinical personnel" and "mental health personnel" may be used interchangeably.
 
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  ADVANCED DEGREE

A degree at the Master's level or beyond from an institution of higher education. An advanced degree does not include a Bachelor's degree, an associate's degree, or an educational certificate.
 
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  TRAINING

Instruction so as to make fit, qualified, or proficient in a skill or body of knowledge.
 
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  PRACTICE

Established actions or ways of proceeding in the regular performance of organizational duties. Policies and procedures often guide practice.
 
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  PSYCHOLOGIST

A qualified professional who has a doctoral degree from a program of psychology accredited by or recognized as meeting the standards set by the American Psychological Association. A master's degree in psychology is an acceptable credential for the provision of counseling services provided that licensure is attained.
 
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  CASE REVIEW

A regular and periodic examination of a consumer's service needs, service delivery goals and objectives, intervention plans, prognoses, and the timelines required to achieve them. The direct service provider and supervisor frequently conduct the case review, but it may also involve others, as in an interdisciplinary or inter-organizational case conference. The client, or the parent or legal guardian in the case of a minor, are included in his/her periodic case review by the team.
 
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  MEDICATION MANAGEMENT

Ongoing review and oversight of a client's use of prescribed or over-the-counter medications by a physician or other prescribing clinician.
 
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  SERVICE RECIPIENT

The individuals, groups, organizations, or communities that use, receive, or benefit from programs and services. Service recipients can include consumers, patients, family members, legal guardians, advocates, public/private organizations, employers, and purchasers. All are regarded as significant stakeholders served in a variety of agencies and practice settings.
 
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  SPECIAL NEEDS

A designation used in reference to conditions or characteristics of a person that reflect a need for special care, services, or treatment. When the term is used in the context of adoption services, special needs refers to conditions that make a child harder to place for adoption. This includes children who are members of sibling groups, older children, children with disabilities, children of certain racial /ethnic backgrounds, etc. When the term is used in the context of foster care it refers to the need for a higher degree of specialized case services and attention due to mental and physical disabilities. When the term is used in the context of out-of-school time services, a child or youth may have special physical, behavioral, medical, emotional, or cognitive needs that should be addressed or accommodated. The term is also used in other contexts. See also DEVELOPMENTAL DISABILITIES.
 
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  WORKLOAD

The amount of work assigned to or expected from a person within a specified period of time. See also CASELOAD.
 
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  CLIENT

See service recipient.
 
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  ASSESSMENT

An evaluation, which utilizes professional expertise and skills in the collection and analysis of data to understand and describe the nature of service needs of an individual, family, or group. Assessment, as in needs assessment, is also used to determine priorities of program planning and service development for the organization as a whole. See also DIAGNOSIS.
 
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  SUPERVISION

Assumption of responsibility for directly overseeing and evaluating the work or work products of personnel within an organization. Also includes inspecting the act or process of accomplishing a function or activity.
 
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  REFERRALS

Resource suggestions provided to consumers to address problems or needs that are beyond the scope of the organization's mission.
 
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Day Treatment Services: Social Adjustment Services; Intensive Outpatient Treatment; Partial Hospitalization
 
Private Org Public Agency  

PA-DTX 12: Personnel

 
An interdisciplinary team of clinical, educational, vocational, and activity personnel provide an intensive therapeutic program of medical, psychiatric, psychological, educational, recreational, nutritional, and social services.

PA-DTX 12.01

 
Clinical personnel include mental health or human service professionals qualified by an advanced degree, clinical training, and professional experience; and/or according to the requirements of their respective disciplines and any applicable legal requirements for practice.

PA-DTX 12.02

 
A psychologist with appropriate credentials and experience is available to provide testing and psychological services, as necessary.

PA-DTX 12.03

 
A psychiatrist or other qualified health practitioner participates in the development and implementation of the overall treatment program, including regular case reviews, and provides medication management and other services as needed.
NA The agency provides non-psychiatric day treatment services.

PA-DTX 12.04

 
A licensed physician is available on-call during hours of operation, or the agency has formal arrangements for health services with a local primary health care facility.
Interpretation: The primary health care facility may be a hospital.
NA All individuals have private physicians.

PA-DTX 12.05

 

Direct service providers have:

  1. educational and experiential backgrounds that enable them to participate in the overall treatment program and to meet the emotional and developmental needs of service recipients; and
  2. personal characteristics and temperament suitable for working with persons with special needs.

PA-DTX 12.06

 

Direct service personnel workloads support the achievement of client outcomes, are regularly reviewed, and are based on an assessment of the following:

  1. the qualifications, competencies, and experience of the worker, including the level of supervision needed;
  2. the work and time required to accomplish assigned tasks and job responsibilities; and
  3. service volume, accounting for assessed level of needs of new and current clients and referrals.
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PURPOSE: Individuals with cognitive, psychiatric, behavioral, and/or substance use conditions and serious emotional disturbances who receive Day Treatment Services improve psychosocial, educational, vocational, and cognitive functioning, and learn to manage their symptoms.
 
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