PA-CM 7: Intensive Case Management Services
Intensive case management services connect individuals to a coordinated, comprehensive array of services that meet their ongoing needs.
NA The agency does not provide Intensive Case Management Services.
As needed, the agency directly provides, or formally arranges for, and coordinates:
- 24-hour crisis intervention;
- psychiatric services;
- housing services;
- medical and dental services;
- alcohol and other drug education and treatment;
- public assistance and income maintenance;
- family support services;
- vocational training and job placements; and
Case managers help individuals strengthen and manage the quality of their lives by:
- advocating on their behalf;
- initiating change agent activities;
- helping the person to access supports in the community;
- teaching problem solving skills; and
- modeling productive behaviors.
sizes range between 10 and 15 cases depending on the needs of persons served, the goals sought by the intervention, and the frequency of contact.
The agency provides direct contact with the individual at least four times per month.
A psychiatrist or another qualified health practitioner with experience appropriate to the level and intensity of service and the population served, is responsible for the psychiatric aspects of the program
The agency may use a consulting psychiatrist or community mental health center with which it has a formal agreement for psychiatric consultation.