PA-SCL 2: Screening and Intake
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The agency promptly and responsively
screens individuals to identify need and direct individuals to appropriate services.
Interpretation: Screening and
assessment personnel should be familiar with federal and state fair housing and reasonable accommodation laws and regulations.
At intake, individuals are informed about:
- how well their request matches the agency's services;
- what services will be available and when; and
- their rights and responsibilities.
NA Another agency is responsible for screening.
Individuals who cannot be served, or cannot be served promptly, are referred or
connected to appropriate resources.
NA The agency: (1) accepts all
clients, or (2) only receives clients by referral, and is required by
contract to accept all
referrals.
Prompt, responsive screening practices:
- ensure that individuals are treated equitably;
- give priority to indviduals with urgent needs;
- support timely initiation of services; and
- provide for initial screening or placement on a waiting list.
NA Another agency is responsible for screening.