The agency ensures the safety of youth by providing sufficient and appropriate
supervision at all times.
Interpretation: These standards also apply when youth are away from the
program site, for example, when they are on a field trip.
The agency implements a supervision system that enables personnel to:
- know where youth are, and what they are doing, at all times; and
- protect younger youth when they move from place to place or use the restroom.
Interpretation: Examples of ways to demonstrate implementation of this standard include, but are not limited to:
- Appropriate supervision at all times;
- The use of convex mirrors;
- A system for youth to access help at all times, including situations where adults are not directly supervising;
- Devices such as intercoms, two-way radios, and cordless phones are used to make communication possible between different areas within the program site;
- A system to allow personnel to know which youth are in the bathroom and how long they have been there, when appropriate (e.g., youth may put a clothespin by their name and set an egg timer for younger youth);
- A system for monitoring access to the building and responding when strangers enter the program site (e.g., personnel install a lock or buzzer on doors);
- Personnel move around an area so they can see and/or hear all the youth they are supervising;
- Personnel position themselves in a way that allows them to watch as many youth as possible;
- Personnel know where youth are during transitions, when appropriate (e.g., moving from outdoors to indoors, room to room, and using rest rooms for younger youth);
- A system for monitoring youth who have permission to be out of sight, including personnel knowing where they are and checking on them at regular intervals;
- A plan is in place for handling missing or lost youth;
- The level of supervision varies to match the needs of individuals and groups;
- The level of supervision varies to match youths’ temperaments and developmental stages;
- The level of supervision respects older youths’ need for independence including the development of a policy that allows for more independence that is worked out with youth, their families, and personnel; and
- Access to restrooms is restricted or a system is in place to prevent public use while youth are using the restroom.
The ratio of personnel to youth is based on the ages and abilities of youth, and is:
- between 1:10 and 1:15 when youth are age six and older; and
- between 1:8 and 1:12 when the program includes youth under age six.
Interpretation: Appropriate ratios can help to ensure that there are enough personnel to maintain safety, create an environment where youth can feel emotionally secure, and allow for the development of positive relationships with adults. It may be appropriate for there to be more personnel, and higher ratios of personnel to youth, when personnel work with youth with special needs, or with groups that consist entirely of kindergarteners.
Note: This standard is intended to address the ratio of personnel to youth in a program as a whole, rather than for a particular room or group of youth. In other words, a program with 60 participants over the age of six would need at least four staff members to meet the specified ratio. However, the agency would not need to demonstrate/ensure that there was at least one adult present in every group of 15 youth. For example, while one adult might be supervising a group of 19 youth doing line dancing, another adult might be helping a group of 11 youth with their homework.
Volunteers should not be included in this ratio unless they meet personnel qualifications, as noted in PA-YD 14.08.
Personnel plan for and provide different levels of supervision according to:
- the type, complexity, and level of risk or difficulty of activities; and
- the ages, abilities, developmental levels, and needs of youth.
Interpretation: Ratios and group sizes may vary based on the characteristics of youth and activities, but group sizes should not typically exceed 30.
Interpretation: Examples of ways to demonstrate implementation of this standard include, but are not limited to:
- Personnel work with small, manageable groups when activities involve dangerous equipment (e.g., using carpentry tools, cooking, leatherworking);
- Personnel closely watch youth who are on climbing equipment;
- Personnel watch out for traffic hazards when youth are outdoors;
- A written plan is in place for providing increased supervision for certain activities (e.g., carpentry, cooking, swimming, biking, sledding, ice skating, rollerblading, etc.);
- Personnel who supervise potentially risky or harmful activities receive specialized training, as determined by industry safety standards;
- Extra adults are present on field trips that are difficult to supervise (e.g., trips to amusement parks, beaches, ski areas, campgrounds, etc.);
- Staff closely supervise any activities that use hot liquids or heat producing tools;
- There are specific procedures for higher risk activities (e.g., swimming, gymnastics);
- Ratios of personnel to youth are higher and group sizes are smaller when youth are learning a new or difficult skill;
- Ratios of personnel to youth are higher and group sizes are smaller when projects involve potentially dangerous equipment (e.g., cooking or carpentry);
- Group sizes tend to be larger with sports, art activities, reading, or quiet board games;
- Group sizes may exceed 30 for activities such as outdoor play, performances, or assemblies, as long as adequate supervision is provided;
- Ratios of personnel to youth are high enough to ensure that personnel have time to talk with individual youth, and help them be successful in activities; and
- Ratios and group sizes permit personnel to promote positive interactions.
The agency ensures safety during arrivals and dismissals by:
- working with parents or other appropriate family members;
- noting when youth arrive, when they leave, and with whom they leave;
- developing a system to keep unauthorized people from taking youth; and
- establishing protocols for families or schools to contact the agency if youth will be arriving late, leaving early, or absent, when appropriate.
Interpretation: Examples of ways to demonstrate implementation of this standard include, but are not limited to:
- Personnel know who is allowed to pick up each youth, when appropriate;
- Personnel know what to do if an unauthorized person attempts to pick up youth;
- A system is in place for monitoring the location and arrival time of youth who participate in outside activities such as clubs, music lessons, and sports, when appropriate;
- Access is monitored and personnel respond when strangers enter the program site (e.g., personnel install a lock or buzzer on doors);
- Personnel use a checklist or other system to make note of absentees and late arrivals, when appropriate;
- A system is in place to inform personnel that youth are leaving;
- Personnel will permit only authorized people to pick up youth;
- Personnel are watchful of traffic risks during drop-off and pick-up times;
- Personnel know when youth are supposed to arrive;
- Personnel have a quick system to check on late arrivals or absences, when appropriate;
- When questions arise, personnel contact the school or a responsible adult listed on emergency forms;
- Youth depart according to the written instructions of their families (e.g., who is allowed to pick up youth, whether youth can walk home, etc.); and
- Personnel keep written records to show who picked up youth, when appropriate.
NA The program only serves older youth who can come and go independently throughout the day.
There is a plan to provide adequate staff coverage:
- when regular personnel are absent; and
- in case of an emergency.
Interpretation: Examples of ways to demonstrate implementation of this standard include, but are not limited to:
- A participant in need of medical care is always accompanied by a staff member;
- During emergencies, a suitable number of adults are on hand to remain with the other youth;
- If a staff member becomes ill, there are still enough personnel to supervise youth;
- If one staff member is sufficient to meet the required ratios of personnel to youth, a second adult is on hand to assist in case emergencies occur;
- The agency keeps an up-to-date list of adults who are qualified to serve as substitutes;
- The responsibilities and procedures for substitutes are defined and carried out; and
- Substitutes are evaluated by personnel and directors.
One-on-one interactions between personnel and youth are in public areas visible by at least one other adult.