SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  SCREEN

A preliminary test administered to a client to determine whether he/she meets eligibility criteria for the services offered by an organization.
 
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  PRACTICE

Established actions or ways of proceeding in the regular performance of organizational duties. Policies and procedures often guide practice.
 
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  PARENTS

Parents can include: birth, foster, kinship, and adoptive parents. Please see service standards for more specific information about use of this term.
 
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  TERMINATION

See CASE CLOSING
 
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  CONNECTED

The means by which individuals access services that may or may not be provided by the organization itself. These terms are used interchangeably when individuals are connected to services either directly or by referral. See also LINKED.
 
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  CLIENT

See service recipient.
 
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  CONTRACT

A formal written agreement between two or more parties that specifies the services, space, or products to be provided in exchange for some form of compensation. Also known as "purchase of service arrangement."
 
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  REFERRALS

Resource suggestions provided to consumers to address problems or needs that are beyond the scope of the organization's mission.
 
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Pregnancy Support Services
 
Private Org Public Agency  

PA-PS 2: Screening

 
The agency screens applicants promptly and responsively to identify needs and direct individuals to appropriate services.

PA-PS 2.01

 

Individuals are screened and informed about:

  1. how well their request matches the agency's services; and
  2. what services will be available and when.
NA Another provider is responsible for screening.

PA-PS 2.02

 

Prompt, responsive screening practices:

  1. ensure equitable treatment;
  2. give priority to urgent needs and emergency situations; and
  3. support timely initiation of services.
Research Note: Literature points to the importance of connecting individuals with needed services as early as possible in their pregnancies, regardless of their decisions about the pregnancy. Expectant parents carrying children to term should obtain prenatal care in a timely manner to increase the chances of having healthy births, and termination services are simplest and safest early in a pregnancy.
NA Another agency is responsible for screening.

PA-PS 2.03

 
Individuals who cannot be served, or cannot be served promptly, are referred or connected to appropriate resources.
NA The agency: (1) accepts all clients, or (2) only receives clients by referral, and is required by contract to accept all referrals.
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PURPOSE: Individuals who participate in Pregnancy Support Services learn about parenthood, make informed decisions about their pregnancies, stay healthy, and pursue their educational and vocational goals.
 
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