PA-JJD 8: Service Environment and Culture
The service environment and culture
support personal growth, rehabilitation, and positive behavior.
Program rules and expectations are:
- clearly conveyed to youth and personnel; and
- enforced in a fair and consistent manner.
The agency maintains a supportive culture that encourages positive, respectful, and cooperative interactions and relationships between:
- youth and personnel; and
- youth and their peers.
Personnel should also strive to anticipate, manage, and reduce the incidence of bullying and other unsafe, negative, or anti-social peer interactions.
Note: The training
and activities addressed in PA-JJD 6 should support the development of the positive, pro-social culture described in this standard.
The program setting is welcoming and supportive, and program space, materials, and services are appropriate for and sensitive to youths’ age, developmental level, language, gender, culture, race, ethnicity
, religion, sexual orientation, and past experiences of trauma.
The agency maintains an accurate and readily-accessible schedule of services, and youth spend their time engaged in meaningful programming and activities.
Youth receive nutritious snacks or meals, as appropriate to the time of day they attend the program.