	Juvenile Justice Day Services

Introduction

Administration and Management

Service Delivery Administration Standards

Service Standards

PA-JJD 5: Family Involvement and Services

The agency partners with families to help them provide youth with appropriate and consistent support and supervision.

Interpretation: COA recognizes that involving families can be difficult. However, agencies should still strive to involve families to the extent possible, unless family contact is contraindicated. If family contact is contraindicated and the youth resides with someone other than a family member, it may be appropriate to involve that person instead.

Note: “Family” can be defined broadly, as referenced in the Glossary.

PA-JJD 5.01

Families are involved in assessment, service delivery, and planning for transition and aftercare.

Interpretation: Family members should also be involved in service planning and case conferences, as addressed in PA-JJD 2.05.

PA-JJD 5.02

The agency encourages family involvement by:

including family members in scheduling decisions;
allowing participation through teleconferencing;
assisting with transportation and childcare, as needed and to the extent possible;
helping personnel develop and maintain positive relationships with family members; and
providing an environment conducive to family activities.

Interpretation: Personnel should demonstrate: (a) sensitivity to the willingness of the family to be engaged; (b) respect for family members’ autonomy and confidentiality; (c) a non-threatening manner; (d) flexibility; and (e) persistence.

PA-JJD 5.03

To strengthen the family’s ability to support and supervise youth, the agency helps family members:

meet any unmet service needs;
maintain and strengthen family relationships;
prevent, manage, and resolve family conflicts; and
identify strengths that can help them meet future challenges.

Interpretation: The agency may help the family by, for example, providing family counseling, or linking family members with needed community resources. Although family members may receive services at the agency, it may also be appropriate to provide or arrange for the delivery of services in the home or elsewhere in the community.

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	PURPOSE: Juvenile Justice Day Services promote public safety and reduce the need for out-of-home placements by allowing youth to reside in their communities while they address problems and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding members of their communities.

RELATED FILES


	SERVICE One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.


	CONNECTED The means by which individuals access services that may or may not be provided by the organization itself. These terms are used interchangeably when individuals are connected to services either directly or by referral. See also LINKED.


	SUPERVISION Assumption of responsibility for directly overseeing and evaluating the work or work products of personnel within an organization. Also includes inspecting the act or process of accomplishing a function or activity.


	FAMILY Two or more people who consider themselves family and who assume obligations, functions, and responsibilities generally essential to healthy family life. Child care and child socialization, income support, long-term care, and other caregiving are among the functions of family life. The definition of "family" will rest with an individual's indication of who plays a family member role, including current or former foster family, adoptive family, extended family members, fictive kin, or significant others. Organizations that believe family is the central constellation in a child's life, and that family attachments are of primary importance for human development, will strive to work with professional staff to develop a common understanding of "family."


	ASSESSMENT An evaluation, which utilizes professional expertise and skills in the collection and analysis of data to understand and describe the nature of service needs of an individual, family, or group. Assessment, as in needs assessment, is also used to determine priorities of program planning and service development for the organization as a whole. See also DIAGNOSIS.


	PLANNING The process of specifying objectives, evaluating the means for their achievement, and exercising deliberate decision making about appropriate courses of action.


	AFTERCARE Additional services provided beyond the period of primary care that offer continuity and supportive follow-up.


	CASE A general term used to designate clients (including individuals, families, and groups) served by an organization for purposes of monitoring the provision of services. A foster care case is generally based on the placement of an individual child, although casework for the child may include services to the child's family. A child protective services case is based on an entire family household if a family assessment model is used; otherwise a case is defined as a child.


	PERSONNEL The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards


	CONFIDENTIALITY An ethical and practice principle that requires the protection of information shared within a professional-client relationship. An organization that upholds confidentiality prohibits personnel from disclosing information about persons served without their written consent.


	COMMUNITY A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.