PA-FEC 5 - Financial Education and Counseling Services
The agency supports and delivers a variety of counseling and education services on family money management, budgeting, and the prudent, intelligent use of credit.
The agency educates clients and provides general information about:
Interpretation: Applicable laws and regulations may include the Fair Credit Reporting Act, Fair Debt Collection Practices Act, Equal Credit Opportunity Act, Gramm-Leach Bliley Act, and other consumer credit legislation and regulations.
Counseling and education services offer the full range of options to address debt problems, and include information about:
Education programs include information that addresses, as applicable:
Clients are educated about the advantages of developing a budget, including how to:
Money-management education includes information about:
The agency provides, either directly or through contractual arrangements:
Interpretation: Audiences can include high schools, trade schools, adult education programs, colleges and universities, civic organizations, religious organizations, and the military, if located in the area.
The agency measures the effectiveness of counseling and education programs.
Update: Revised Interpretation - 06/01/10
PA-FEC 5.07 Original Interpretation:
Evidence of effectiveness may be established through, for example, pre- and post-testing, exit interviews, and in the case of long-term programs, such as DMPs, credit scores may be utilized.
Interpretation: Evidence of effectiveness may be established through, for example, pre- and post-testing, or presentation evaluations.