Families receive a range of supports and services that help them resolve pressing issues and improve child, parent, and family functioning.
Families are helped to meet their basic needs for:
Interpretation: Resources should be culturally relevant and can be provided directly or by referral. In some cases workers may help families directly, for example, by providing transportation, and in other cases it may be appropriate to connect the family with services offered by other community providers. If needed resources are lacking or not easily accessible within the community, the agency should advocate for their availability. To meet these basic needs continuously over time families may also need to be connected to services described in PA-FPS 7.03, such as vocational and employment services.
Family members are helped to develop and apply desired and needed competencies in areas that include, as appropriate:
Families are helped to obtain culturally-relevant community services needed to improve family functioning and promote positive parent and child development.
Interpretation: Needed community services can include: educational and literacy services, vocational and employment services, housing services, respite care services, mental health services, services for substance use conditions, domestic violence services, legal services, and children’s services (including educational, recreational, social, and therapeutic services that promote children’s physical, emotional, cognitive, and social development). To facilitate access to and reduce unnecessary duplication among services, the agency should collaborate with other involved providers, including, when applicable, personnel at the agency that makes the initial referral for family preservation and stabilization services.
Families are helped to develop and expand their informal support networks, including connections with friends, extended family, neighbors, and community members.
Interpretation: When the case involves an Indian child, this may include assisting the child or family in applying for tribal membership.
Crisis intervention services are available 24 hours a day, 7 days a week.
Interpretation: Crisis intervention services may be provided directly or through a contracted on-call provider.
If an agency offering intensive family preservation and stabilization services uses an on-call provider when its staff are not available to provide services directly, the on-call provider should: (1) share the agency's approach to service, (2) have experience with family preservation and stabilization services, and (3) be familiar with families’ specific issues or have a means of promptly acquiring all critical information.
When a program is designed to serve individuals with serious mental health needs, a qualified mental health professional is available to provide services, as needed.
Interpretation: If a program is not specifically designed to serve individuals with serious mental health needs, individuals who need these services can receive them by referral.
Interpretation: When the case involves an Indian child, the qualified mental health professional should be identified or approved by the tribal community to ensure that services are culturally appropriate and involve the family and tribal community to the greatest extent possible
NA The agency does not serve individuals with serious mental health needs.