SA 1: Screening and Intake
The organization promptly and responsively screens
individuals to identify urgency of need efficiently and direct individuals to appropriate services.
Individuals are screened at intake and informed about:
- how well the individual’s request matches the organization's services; and
- what services will be available and when.
NA Another organization is responsible for screening.
Prompt, responsive screening practices:
- ensure equitable treatment;
- give priority to urgent needs and emergency situations;
- facilitate the identification of individuals and families who have co- occurring conditions and multiple needs;
- support access to an integrated assessment process;
- support timely initiation of services; and
- provide for placement on a waiting list, if desired.
Urgent situations include those in which an individual has a child in the child welfare system and should be considered for priority in treatment.
Research Note: Screening processes should be designed to facilitate access for and identification of individuals who present for substance use services and have co-occurring medical, mental health, and other conditions.
Individuals who cannot be served, or cannot be served promptly, are referred or connected
to appropriate resources.
NA The organization: (1) accepts all clients
, or (2) only receives clients by referral, and is required by contract
to accept all referrals