The organization promptly and responsively screens individuals to identify urgency of need efficiently and direct individuals to appropriate services.

SA 1.01

Individuals are screened at intake and informed about:

how well the individual’s request matches the organization's services; and
what services will be available and when.

NA Another organization is responsible for screening.

SA 1.02

Prompt, responsive screening practices:

ensure equitable treatment;
give priority to urgent needs and emergency situations;
facilitate the identification of individuals and families who have co- occurring conditions and multiple needs;
support access to an integrated assessment process;
support timely initiation of services; and
provide for placement on a waiting list, if desired.

Interpretation: Urgent situations include those in which an individual has a child in the child welfare system and should be considered for priority in treatment.

Research Note: Screening processes should be designed to facilitate access for and identification of individuals who present for substance use services and have co-occurring medical, mental health, and other conditions.

SA 1.03

Individuals who cannot be served, or cannot be served promptly, are referred or connected to appropriate resources.

NA The organization: (1) accepts all clients, or (2) only receives clients by referral, and is required by contract to accept all referrals.

QUICK JUMP TO


	PURPOSE: Individuals who participate in Services for Substance Use Conditions on an on-going basis improve social, emotional, psychological, cognitive and family functioning, and attain the recovery they seek.

RELATED FILES

SA Private Template.doc
NA Request.doc
SA Reference List.pdf
INT.Final.06.2012.pdf


	SERVICE One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.


	FAMILY Two or more people who consider themselves family and who assume obligations, functions, and responsibilities generally essential to healthy family life. Child care and child socialization, income support, long-term care, and other caregiving are among the functions of family life. The definition of "family" will rest with an individual's indication of who plays a family member role, including current or former foster family, adoptive family, extended family members, fictive kin, or significant others. Organizations that believe family is the central constellation in a child's life, and that family attachments are of primary importance for human development, will strive to work with professional staff to develop a common understanding of "family."


	SCREEN A preliminary test administered to a client to determine whether he/she meets eligibility criteria for the services offered by an organization.


	INTAKE The client's entry point for services at which eligibility is assessed against established criteria and a preliminary evaluation of the presenting problem occurs.


	PRACTICE Established actions or ways of proceeding in the regular performance of organizational duties. Policies and procedures often guide practice.


	ASSESSMENT An evaluation, which utilizes professional expertise and skills in the collection and analysis of data to understand and describe the nature of service needs of an individual, family, or group. Assessment, as in needs assessment, is also used to determine priorities of program planning and service development for the organization as a whole. See also DIAGNOSIS.


	CONNECTED The means by which individuals access services that may or may not be provided by the organization itself. These terms are used interchangeably when individuals are connected to services either directly or by referral. See also LINKED.


	CONTRACT A formal written agreement between two or more parties that specifies the services, space, or products to be provided in exchange for some form of compensation. Also known as "purchase of service arrangement."


	REFERRALS Resource suggestions provided to consumers to address problems or needs that are beyond the scope of the organization's mission.


	CLIENT See service recipient.