CAREGIVER

The provider of physical, emotional, and social needs to another person, often dependent and unable to provide for his or her own needs. Caregiver is the generic term used for the direct service providers in Community Care and Support Services (CCS). 		 
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  CASE CLOSING

A voluntary or involuntary process which occurs when an organization no longer assumes responsibility for providing services to a particular individual, group, or family. Also known as "termination" or "discharge."		  
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  SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.		  
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  TERMINATION

See CASE CLOSING 		 
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  CASE

A general term used to designate clients (including individuals, families, and groups) served by an organization for purposes of monitoring the provision of services. A foster care case is generally based on the placement of an individual child, although casework for the child may include services to the child's family. A child protective services case is based on an entire family household if a family assessment model is used; otherwise a case is defined as a child.		  
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Respite Care
  
Private Org Public Agency  

RC 10: Case Closing

 
Case closing is a planned, orderly process.

RC 10.01

 

The case closing process:

  1. is clearly defined and includes assignment of staff responsibility; and
  2. involves the worker, the caregiver, and others, as appropriate.

RC 10.02

 
Upon case closing, the organization notifies any collaborating service providers, as appropriate.

RC 10.03

 
When third-party benefits or payments end or termination of services is probable due to non-payment, the organization works with the caregiver to identify service options, and determines its responsibility to provide services until appropriate arrangements are made.
Interpretation: The organization must determine on a case-by-case basis its responsibility to continue providing services to caregivers whose third-party benefits have ended and who are in critical situations.
NA The organization does not receive third-party benefits or payments for service.

RC 10.04

 
When the organization decides to discontinue services against the caregiver’s wishes the organization makes every effort to link the person to appropriate services.
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PURPOSE: Respite Care reduces caregiver stress, promotes the well-being and safety of care recipients, and contributes to stable families.
 
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