The organization
screens applicants promptly and responsively to identify level of need.
Caregivers and providers discuss:
- how the caregiver’s request and the dependent person’s needs match the organization's services;
- what services will be available and when; and
- concerns about using respite care.
NA Another organization is responsible for screening.
Prompt, responsive screening practices:
- ensure that applicants are treated equitably;
- give priority to individuals with urgent needs and emergency situations;
- support the timely initiation of services; and
- provide for initial screening or placement on a waiting list.
NA Another organization is responsible for screening.
Caregivers who cannot be served, or cannot be served promptly, are referred or
connected to appropriate resources.
Interpretation: When a crisis respite program is at full capacity and cannot provide services to a
family, the organization assists the family in developing a plan to provide safe care for the child or adult and refers the family to another appropriate emergency service provider.
NA The organization: (1) accepts all
clients, or (2) only receives clients by referral, and is required by
contract to accept all referrals.