Council on Accreditation • Copyright 2008
| PROGRAM A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs. |
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| ETHICS Formal principles or values used to determine whether practices are right or wrong, good or bad. Most professional organizations have ethical codes that define general standards of appropriate professional conduct. |
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| PERSONNEL The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards |
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