have the training
, skills, experience, and knowledge needed to advocate effectively.
Personnel have the competencies needed to:
- define and understand the issues and systems to be targeted;
- research and analyze advocacy issues;
- assume leadership roles;
- build and organize groups and coalitions;
- educate others about advocacy issues;
- develop plans to resolve advocacy issues;
- communicate effectively with the public and media;
- engage stakeholders in a culturally competent manner that considers gender, race, ethnicity, sexual orientation, developmental level, disability, and other relevant characteristics;
- empower persons and groups affected by social systems to stimulate needed change;
- manage conflict and handle disputes;
- work cooperatively and collegially with others; and
- adapt to changing situations and environments.
Competence can be demonstrated through a combination of education, training, and experience.
The primary role of advocacy workers is to design and implement interventions with social systems rather than with specific cases.
Employee workloads support the achievement of positive advocacy outcomes, are regularly reviewed, and are based on an assessment of the following:
- the qualifications, competencies, and experience of personnel; and
- the amount of work and time required to accomplish assigned tasks and responsibilities.
The organization uses consultants and specialists in law, legislative advocacy, public relations, and other relevant areas to extend the knowledge and skills of its personnel, when appropriate.
The organization trains its governing body or advisory group in the concepts and techniques of advocacy.
works to promote positive change and eliminate social, economic, and environmental injustice in social institutions, systems, legislation, and practices
that affect individuals, families, groups, and communities.