EMPLOYEE

Paid member of an organization. Foster parents are not considered employees and are specifically referenced in relevant standards. 		 
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.		  
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  INTERNAL EAP

Any employee assistance program whose EAP counselors or employee assistance clinicians are employed by the host organization.		  
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  SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.		  
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  CONFIDENTIALITY

An ethical and practice principle that requires the protection of information shared within a professional-client relationship. An organization that upholds confidentiality prohibits personnel from disclosing information about persons served without their written consent.		  
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  EXTERNAL EAP

Any employee assistance program that is contracted for by an outside organization (as opposed to one that is operated by a host organization).

  
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Employee Assistance Program Services
 
Private Org Public Agency  

EAP 2: Internal EAP/Parent Company Relations

 

The internal EAP and its parent company establish in writing:

  1. the services to be provided;
  2. budgetary and staffing resources;
  3. how confidentiality is maintained;
  4. the legal relationship between the EAP and its parent company; and
  5. clear lines of responsibility for the EAP and all EAP activities.
NA The organization is an external EAP only.
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PURPOSE: Employee Assistance Programs help organizations support employees working to maintain or improve their productivity, functioning, and pro-social behavior and remain at or return to the workplace.
 
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