SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.		  
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  CONNECTED

The means by which individuals access services that may or may not be provided by the organization itself. These terms are used interchangeably when individuals are connected to services either directly or by referral. See also LINKED.		  
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  PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards		  
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  COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.		  
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  PRACTICE

Established actions or ways of proceeding in the regular performance of organizational duties. Policies and procedures often guide practice.		  
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  SUPERVISION

Assumption of responsibility for directly overseeing and evaluating the work or work products of personnel within an organization. Also includes inspecting the act or process of accomplishing a function or activity.		  
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  CASE

A general term used to designate clients (including individuals, families, and groups) served by an organization for purposes of monitoring the provision of services. A foster care case is generally based on the placement of an individual child, although casework for the child may include services to the child's family. A child protective services case is based on an entire family household if a family assessment model is used; otherwise a case is defined as a child.		  
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.		  
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  PROCEDURES

Written instructions that outline the steps for performing a task(s) or operationalizing an administrative or service delivery process. A procedure can be written as a step-by-step set of instructions or as a narrative description of a process. A procedure tells someone how to do something not just what to do.

Unlike policies, procedures do not need to be approved or reviewed by the governing body, and need not be associated with a specific policy. For example, whereas a broad anti-discrimination policy requires grievance or other procedures in order to be operationalized within an organization, assessment procedures do not require a governing body approved assessment policy.

Note: Procedures are sometimes referred to as administrative policies.

  
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  ELIGIBILITY

The degree to which an individual, family, group, or community meets the specific criteria and qualifications required to receive goods, benefits, or services.		  
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  APPROPRIATENESS

The degree to which a particular service, placement, treatment, intervention, or activity is: best suited to an individual's needs; not excessive, unduly intrusive, or restrictive; anticipated to be effective in achieving the desired and specified outcomes; and adequate or sufficient in quantity to address the problem.		  
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  PUBLIC AGENCY

An agency under government auspices. A public agency is typically governed and operated by a public entity (e.g., a state, a county, or a department of the federal government. Public agencies seeking accreditation will utilize the Public version of COA's 8th Edition Standards, found at http://www.coastandards.org/standards.php?navView=public.

  
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Juvenile Justice Day Services
  
Private Org Public Agency  

JJD 9: Maintaining Safety and Security

 
The organization maintains a safe, secure environment where youth, personnel, and community members are protected from harm.
Note: ASE and BSM address additional practices that contribute to safety and security.

JJD 9.01

 
The organization provides sufficient supervision to ensure the safety of youth, personnel, and the community, and additional personnel are available in case of emergency.
Interpretation: Personnel-to-youth ratios should be based on youths’ risks and needs. Higher ratios may be advisable during field trips away from the program site, as referenced in JJD 9.05.

JJD 9.02

 

To promote the safety and security of youth, the facility, and the community, the organization:

  1. regulates entry into and exit from the facility;
  2. monitors youths’ attendance; and
  3. follows up when youth are unexpectedly absent.

JJD 9.03

 

When it is necessary to search youth or their property, trained personnel do so according to procedures that:

  1. are consistent with applicable state and federal law;
  2. define when there is reasonable cause to conduct a search;
  3. minimize the invasiveness of the search;
  4. respect youths’ dignity; and
  5. establish a process and timetable for administrative review.
Interpretation: Organizations should conduct more invasive searches only when there is reason to do so, and demonstrate that these searches are: (1) conducted by qualified staff, and (2) accompanied by an increased level of administrative review.

JJD 9.04

 
Weapons are prohibited within the facility, and armed law enforcement officers are required to check weapons in a secure area.
related ASE 6.01
Interpretation: If organizational policy allows armed law enforcement officers to enter the organization’s facilities, the organization should explain: (1) under what circumstances this practice is permitted (e.g., in emergency situations), and (2) how safety is ensured while the armed officers are on site.

JJD 9.05

 

When youth have opportunities to participate in activities away from the program site, the organization:

  1. defines when youth are eligible for the opportunity;
  2. evaluates youth for eligibility and appropriateness; and
  3. provides or arranges for sufficient support and supervision.

JJD 9.06

 
The organization appropriately and consistently documents, reviews, and reports incidents of youth noncompliance.
Interpretation: The organization should follow any applicable policies, procedures or other rules for reporting infractions such as unexcused absences to the court or public agency with jurisdiction over youth.
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PURPOSE: Juvenile Justice Day Services promote public safety and reduce the need for out-of-home placements by allowing youth to reside in their communities while they address problems and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding members of their communities.
 
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