SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.		  
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  CONNECTED

The means by which individuals access services that may or may not be provided by the organization itself. These terms are used interchangeably when individuals are connected to services either directly or by referral. See also LINKED.		  
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  CULTURE

The customs, habits, values, skills, technology, beliefs, and religious, social, and political behaviors of a group of people in a specific period of time.		  
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.		  
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  PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards		  
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  TRAINING

Instruction so as to make fit, qualified, or proficient in a skill or body of knowledge.		  
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  ETHNICITY

An orientation toward and identification with a population group that shares national origin, religion, race, or language.		  
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Juvenile Justice Day Services
  
Private Org Public Agency  

JJD 8: Service Environment and Culture

 
The service environment and culture support personal growth, rehabilitation, and positive behavior.

JJD 8.01

 

Program rules and expectations are:

  1. clearly conveyed to youth and personnel; and
  2. enforced in a fair and consistent manner.

JJD 8.02

 

The organization maintains a supportive culture that encourages positive, respectful, and cooperative interactions and relationships between:

  1. youth and personnel; and
  2. youth and their peers.
related BSM 2.02
Interpretation: Personnel should also strive to anticipate, manage, and reduce the incidence of bullying and other unsafe, negative, or anti-social peer interactions.
Note: The training and activities addressed in JJD 6 should support the development of the positive, pro-social culture described in this standard.

JJD 8.03

 
The program setting is welcoming and supportive, and program space, materials, and services are appropriate for and sensitive to youths’ age, developmental level, language, gender, culture, race, ethnicity, religion, sexual orientation, and past experiences of trauma.

JJD 8.04

 
The organization maintains an accurate and readily-accessible schedule of services, and youth spend their time engaged in meaningful programming and activities.

JJD 8.05

 
Youth receive nutritious snacks or meals, as appropriate to the time of day they attend the program.
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PURPOSE: Juvenile Justice Day Services promote public safety and reduce the need for out-of-home placements by allowing youth to reside in their communities while they address problems and develop the attitudes and skills needed to make responsible choices, avoid negative behaviors, and become productive, connected, and law-abiding members of their communities.
 
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