BEHAVIOR SUPPORT AND MANAGEMENT

The use of specialized interventions to guide, control, and redirect client behaviors. Examples of behavior management approaches used in residential treatment settings include mediation, time out, locked seclusion, and physical restraint.
 
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  PRACTICE

Established actions or ways of proceeding in the regular performance of organizational duties. Policies and procedures often guide practice.
 
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  SERVICE RECIPIENT

The individuals, groups, organizations, or communities that use, receive, or benefit from programs and services. Service recipients can include consumers, patients, family members, legal guardians, advocates, public/private organizations, employers, and purchasers. All are regarded as significant stakeholders served in a variety of agencies and practice settings.
 
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  PERSONNEL

The body of employees and/or volunteers that carries out the organization's tasks under the organization's administration and/or supervision. This definition does not include foster parents who are specifically referenced in relevant standards
 
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  RESTRICTIVE BEHAVIOR MANAGEMENT

Interventions that restrict, limit, or curtail a person's freedom of movement to prevent harm to self or others. These interventions include isolation, manual or mechanical restraint, and locked isolation.
 
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  FOSTER PARENTS

State- or county-licensed adults who provide a temporary home for children whose birth parents are unable to care for them. Foster parents are not considered employees or personnel and are specifically referenced in all relevant standards.
 
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  MANUAL RESTRAINT

The practice of physically holding a person's arms, legs, or head to prevent harm to self and others.
 
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  TRAINING

Instruction so as to make fit, qualified, or proficient in a skill or body of knowledge.
 
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.
 
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  ASSESSMENT

An evaluation, which utilizes professional expertise and skills in the collection and analysis of data to understand and describe the nature of service needs of an individual, family, or group. Assessment, as in needs assessment, is also used to determine priorities of program planning and service development for the organization as a whole. See also DIAGNOSIS.
 
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  EVALUATION

The review and assessment of organizational operations, programs and services.
 
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Behavior Support and Management
 
Private Org Public Agency  

BSM 4: Restrictive Behavior Management Intervention Training*

 
Personnel who use restrictive behavior management interventions, and foster parents who use manual restraint, are trained and evaluated on an annual basis.
Interpretation: COA recommends that organizations evaluate training programs and models to select a comprehensive and safe curriculum for use with personnel, foster parents, and service recipients.
NA The organization does not allow restrictive behavior management interventions.

BSM 4.01

 

Personnel designated to use restrictive behavior management interventions, and foster parents who use manual restraint, receive ongoing training on permitted interventions, including:

  1. when it is appropriate to use a restrictive intervention;
  2. proper and safe use of interventions, including time limits for use;
  3. understanding the experience of being placed in seclusion or a restraint;
  4. signs of distress;
  5. response techniques to prevent and reduce injury; and
  6. negative effects that can result from misuse of restrictive interventions.

BSM 4.02

 

Training for personnel authorized to conduct assessment and evaluation of individuals undergoing a restrictive behavior management intervention covers recognizing and assessing:

  1. physical and mental status, including signs of physical distress;
  2. nutritional and hydration needs;
  3. readiness to discontinue use of the intervention; and
  4. when medical or other emergency personnel are needed.

BSM 4.03

 
Personnel and foster parents who receive training on restrictive behavior management interventions receive a post-test and are observed in practice to ensure competency.
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PURPOSE: The organization’s behavior support and management policies and practices promote positive behavior and protect the safety of service recipients and staff.
 
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