SERVICE

One or more organization-operated programs or activities that have a common general objective and deploy the organization's material and human resources in a planned and systematic manner. An organization that publicly promotes or identifies itself in writing as offering a service, is licensed to deliver a service, assigns personnel and/or space to a service, or allocates financial resources to a service is considered to offer that service.
 
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  COMMUNITY

A specific group of people living in the same locality and who may share a common culture, values, and norms. Communities can also be defined by race, religion, ethnicity, age, occupation, political status, tribal affiliation, interest in particular problems or outcomes, or other common bonds. The term "community" encompasses worksites, schools, tribes, residential neighborhoods, business districts, recreational areas, and health and human service sites.
 
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  PROGRAM

A system of services offered by an organization. For example, an organization providing a mental health service may offer several mental health programs to different populations, e.g., a mental health program for adolescent teens. The word "program" can be used interchangeably with the word "service" or to describe specific programs.
 
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  FAMILY

Two or more people who consider themselves family and who assume obligations, functions, and responsibilities generally essential to healthy family life. Child care and child socialization, income support, long-term care, and other caregiving are among the functions of family life. The definition of "family" will rest with an individual's indication of who plays a family member role, including current or former foster family, adoptive family, extended family members, fictive kin, or significant others. Organizations that believe family is the central constellation in a child's life, and that family attachments are of primary importance for human development, will strive to work with professional staff to develop a common understanding of "family."
 
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  VOLUNTEER

An individual who performs services for an organization for civic, charitable, or humanitarian reasons, without promise, expectation, or receipt of compensation for services rendered. Such service must be offered freely and without pressure or coercion, direct or implied, from an employer. If the individual is otherwise employed by the same employer for which s/he volunteers, the individual cannot volunteer to perform the same type of services that s/he is paid to perform as an employee.
 
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  CULTURE

The customs, habits, values, skills, technology, beliefs, and religious, social, and political behaviors of a group of people in a specific period of time.
 
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  PLANNING

The process of specifying objectives, evaluating the means for their achievement, and exercising deliberate decision making about appropriate courses of action.
 
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  PROGRAM PERSONNEL

All direct service and administrators or supervisors of direct services that are involved in the operation of the organization's social service programs. "Program personnel" does not include MIS, accounting, facilities, clerical, or other staff that are not involved in the provision or oversight of direct services.
 
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  LEGAL GUARDIAN

A person who has legal responsibility for the care and management of a person incapable of administering his/her own affairs. In the case of a minor child, the guardian is charged with the legal responsibility for the care and management of the child and of the minor child's estate.
 
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Residential Treatment Services
 
Private Org Public Agency  

RTX 8: Service Array

 
The residential treatment program includes a wide array of structured, supportive, therapeutic service and education components that combine residential and community activities, as appropriate, and offers residents choice and flexibility.

RTX 8.01

 

A structured, interdisciplinary program appropriate to the age, behavior, emotional needs, strengths, level of functioning, and interests of individual residents, includes:

  1. treatment for severe emotional disturbance or mental health and substance use conditions;
  2. individual and group counseling;
  3. family therapy;
  4. educational and/or vocational programming;
  5. recreational activities;
  6. opportunities to participate in religious observances in a faith of choice;
  7. community cultural enrichment, shopping, volunteer and paid work activities; and
  8. independent living preparation.
Interpretation: Unless contraindicated, family therapy occurs as frequently as possible and practical, as agreed upon by the family.

RTX 8.02

 

Services provide predictability, structure, support, and a positive culture that includes:

  1. a written, individualized program for each resident;
  2. daily living experience to effect healthy behavior change;
  3. advanced posting of schedules for structured and supervised activities;
  4. encouragement of talents and interest in music and the arts; and
  5. involvement in educational, vocational, social, athletic, and recreational programs.

RTX 8.03

 

When planning milieu activities, the organization takes into account:

  1. developmental level and age;
  2. emotional stability;
  3. group characteristics;
  4. personality;
  5. skills and interests; and
  6. gender.

RTX 8.04

 
Program activities provide opportunities for residents to interact with peers in a positive, respectful, and cooperative manner.
Interpretation: Program personnel strive to anticipate, prevent, and reduce the occurrence of bullying and other unsafe or negative peer interactions.

RTX 8.05

 

The organization evaluates residents for their ability to participate in recreational or athletic activities and obtains as necessary:

  1. a written, signed permission slip from the participant’s parent or legal guardian;
  2. a medical records release; or
  3. a signed document from a qualified medical professional stating that the resident is physically capable of participating.
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PURPOSE: Residential Treatment Services are delivered according to an articulated philosophy that ties individual needs to specific interventions and education, and to achievement of stated goals, such as gains in measurable skills, increased productivity and pro-social behavior, improved functioning, and a stable living arrangement in the community.
 
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