Case closing is a clearly defined process that includes assignment of staff responsibility and involves the care provider, family
members, and others, as appropriate.
Upon case closing, the organization notifies any collaborating service providers, including the courts, as appropriate.
When a person's third-party benefits or payments end, the organization determines its responsibility to provide services until appropriate arrangements are made and, if service ends due to non-payment, the organization works with the person or family to identify other options.
The organization must determine on a case
-by-case basis its responsibility to continue providing services to families whose third-party benefits have ended and who are in critical situations.
NA The organization does not receive third-party benefits or payments for service.
When services end involuntarily the organization makes every effort to ensure that individuals are linked
with appropriate services.