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ACCREDITATION GUIDELINES  

HOW DO WE USE THE COA QUESTIONNAIRES?

Stakeholder questionnaires are used by COA Peer Reviewers to learn how key stakeholders perceive your agency and experience its services.

You will be asked to distribute these questionnaires to stakeholders 6 months prior to your scheduled site visit date. Complete instructions for distributing the questionnaires and sample cover letters to accompany the questionnaires can be found below.

PUBLIC QUESTIONNAIRES
Questionnaire Instructions
QUESTIONNAIRE COVER LETTER
Advisory Body/Council Questionnaire Advisory Body/Council Cover Letter
Community Questionnaire
Note: For the Community Questionnaire, you must also complete and submit the Questionnaire Distribution Totals and Recipients List with your self-study.
 Community Cover Letter
Consumer Questionnaire Consumer Cover Letter
Consumer Questionnaire (Spanish) Consumer Cover Letter (Spanish)
Contractee Questionnaire Contractee Cover Letter
Foster Parent Questionnaire Foster Parent Cover Letter
Personnel Questionnaire Personnel Cover Letter
Supervisors and Managers Questionnaire Supervisors and Managers Cover Letter

NETWORK QUESTIONNAIRES
Questionnaire Instructions
QUESTIONNAIRE COVER LETTER
Advisory Body Council Questionnaire Advisory Body Council Cover Letter
Community Questionnaire
Note: For the Community Questionnaire, you must also complete and submit the Questionnaire Distribution Totals and Recipients List with your self-study.

 Community Cover Letter
Consumer Questionnaire Consumer Cover Letter
Governance Questionnaire Governance Cover Letter
Provider/Independent Contractor Questionnaire Provider/Independent Contractor Cover Letter
Personnel Questionnaire Personnel Cover Letter
Supervisors and Managers Questionnaire Supervisors and Managers Cover Letter

Some organizations are eligible to receive aggregated questionnaire results from COA. See "Stakeholder Questionnaire Results" in (Related Files).

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